General Shipping Info:

• In-Stock Orders: Placed by 3pm EST(Mon–Fri) ship same day. Orders after 3pm EST or on weekends ship the next business day.
• Pre-Order Items: Ship date is shown on the product page and in your confirmation email. If your order includes in-stock + pre-order items, everything ships together on the latest pre-order date. Want in-stock items sooner? Place a separate order.
• Made-to-Order Items: Some apparel and accessories are made to order and will ship separately from the rest of your J skis order. These items are fulfilled within 5 business days and typically arrive within 10 business days.
• Payment: Charged at checkout via credit, debit, Paypal, or Shop Pay financing.
• Tracking: Sent by email when your order ships.
• Shipping Carriers: FedEx, UPS, and USPS. We can’t ship to PO Boxes, please use a physical address.
• Shipping Costs: Calculated at checkout. We don’t offer free shipping or discount codes for shipping.
• Delivery: No signature required. Leave a note outside your home with delivery instructions if needed.
• Address Changes: Can’t be changed once the order has shipped.
• Origin: Ships from Knoxville, Tennessee. No local pickup.
• Sales Tax: Applied based on your state’s laws at checkout.