SHIPPING INFORMATION


UNITED STATES

  • Orders with all items in-stock placed by 3pm on weekdays ship out the same day. Orders placed after 3pm, or on a weekend, will ship out the next business day.
  • Orders with pre-order items will ship when all items on the order are in-stock. To see find out when a product is shipping, click the size button and the ship date will appear below. To ship in-stock items separately, place separate orders.
  • Free shipping on all orders over $100 USD! Shipping options and prices for orders under $100 will appear at checkout.
  • Standard delivery time is 3-7 business days
  • Two-day shipping is available via FedEx to customers in the US only. The cost for expedited shipping will appear at checkout.
    If you place the order by 3pm EST it will arrive in 2 business days. If you place order after 3pm EST, it will arrive in 3 business days.
    Examples:
    Order Monday at 2pm EST = delivered Wednesday
    Order Monday at 4pm EST = delivered Thursday


CANADA

  • Choose CAD currency by clicking flag in top right corner of our website.
  • Free shipping on orders over $450 USD. All orders regardless of price ship via FexEx Intl Ground. Shipping cost will display at checkout for orders under $450 USD.
  • Orders with all items in-stock placed by 3pm on weekdays ship out the same day. Orders placed after 3pm or on a weekend ship out the next business day.
  • Orders with pre-order items will ship when all items on the order are in-stock. To see when a product is shipping, click the size button and you’ll see the ship date appear below. To ship in-stock items separately, place separate orders.
  • Standard delivery time is 3-10 business days, depending on your location.


 

OVERSEAS SHIPPING

  • We do not ship directly outside of North America. If you are located outside of North America and would like to order products from jskis.com you will need to provide a valid United States or Canada address.
  • Freight Forwarding services are commonly used for receiving packages outside of North America. We do not currently recommend any providers, however many customers have had success coordinating this in the past.


 

GENERAL INFO

  • Pre-Order Items ship dates are noted under the size button on the product page. If you have in-stock items + pre-order items on the same order, all items will ship together on the pre-order ship date. To ship separately, place separate orders.
  • Our shipping providers are Fedex, UPS and the USPS. Please note that we do NOT ship to PO Boxes and require a physical address for all deliveries.
  • Tracking is automatically emailed to you when your order is shipped from our warehouse.
  • Payment from your credit card will be charged immediately upon receipt of your order in our system.
  • No signature required for delivery so leave a note on the outside of your house if you want the shipper to leave it in a specific place when you’re not home.
  • Address adjustments are not guaranteed once an order has been picked up by the shipping provider.
  • Product ships from Knoxville, Tennessee, USA. No local pickup options are available at this time.
  • Tax will be charged depending on each state’s laws