We're Freakin' Hiring!

Summary
If you are an experienced and passionate skier who is eager to get your foot in the door of the ski industry, then this is the job for you! J and 4FRNT ski companies are looking for Customer Service Representatives responsible for providing accurate, efficient and personalized customer support. This is an amazing opportunity to start a career in the ski industry working with the best in the business.

WARNING: There is no actual skiing involved with this job. You will be sitting at a desk, staring at a screen, typing to random people you do not know 100% of the time.

Responsibilities and Duties

• Develop a comprehensive understanding of our product’s design, construction and intended use.
• Provide accurate information as to why a specific product is best for each customer’s specific needs.
• Assist customers through all parts of the purchase and post-purchase process.
• Communicate one-on-one with each customer using: Email / Live Chat / Phone.
• Develop a complete understanding of our online e-commerce system and use it efficiently.
• Utilize the tools provided to ensure customer satisfaction and generate sales.
• Other miscellaneous tasks, duties and responsibilities as needed.

Qualifications and Skills

• You must be a skier!
• You must be goal oriented, this is not a push button role - we need very convincing sales people!
• General knowledge of ski design and other various kinds of skis on the market today.
• Prior sales experience (actual ski shop sales experience preferred).
• Strong written and verbal communication skills.
• Able to type quickly and efficiently with minimal mistakes.
• Proficient use of online programs and systems… we don’t care if you’re huge on Instagram!

Details

• Seasonal Employment: August - March.
• Must be willing to work a rotating schedule with others including nights, weekends, holidays.
• Must live in the Burlington, VT area or willing to relocate to Burlington for the season.
• Full Time or Part Time Employment available.
• Compensation $14 per hour.
• 50% off all J & 4FRNT products and Prodeal discounts from other brands in the ski industry.

To apply please email resume and reasons why you are the best person for this job to info@jskis.com.

Deadline for application is July 6th, 2018 at 11:59 PM EST.