SEASONAL CUSTOMER SERVICE EMPLOYEES WANTED

SUMMARY
We are looking for Customer Service Representatives responsible for providing accurate, efficient and personalized customer support working from home 20-40 hours per week now through January 30th.

WARNING: There is no actual skiing involved with this job. You will be sitting at a desk, staring at a screen, typing to random people you do not know 100% of the time.


QUALIFICATIONS AND SKILLS REQUIRED (REQUIRED!!!) 
(IF this is not you, DO NOT apply)
  • You are a skier!
  • Prior ski sales experience selling skis at a ski shop to consumers
  • Strong knowledge of ski performance and other skis on the market today.
  • Strong written and verbal communication skills.
  • Able to type quickly and efficiently with minimal mistakes.
  • Enjoy helping solve customer's problems
  • Proficient use of online programs and systems (we don’t care if you’re huge on Instagram)

RESPONSIBILITIES AND DUTIES

  • Ensure customer satisfaction and generate sales.
  • Provide accurate information as to why a specific product is best for each customer’s specific needs.
  • Assist customers through all parts of the purchase and post-purchase process.
  • Communicate one-on-one with each customer using: Email / Live Chat / Phone / Text.
  • Develop a complete understanding of our online e-commerce system and use it efficiently.
  • Other miscellaneous tasks, duties and responsibilities as needed.

DETAILS
  • Seasonal Employment: Now - Jan 30th
  • Must be willing to work a rotating schedule with others including nights, weekends, holidays.
  • Must be able to work from home without distraction
  • 20-40 hours per week
  • Compensation $14 per hour.
  • 40% off all our products and Prodeal discounts from other brands in the ski industry.
  • TO APPLY Please email resume and reasons why you are the best person for this job to info@jskis.com.

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