We are looking for Customer Service Representatives responsible for providing accurate, efficient and personalized customer support working from home 20-40 hours per week now through January 30th.
WARNING: There is no actual skiing involved with this job. You will be sitting at a desk, staring at a screen, typing to random people you do not know 100% of the time.
QUALIFICATIONS AND SKILLS REQUIRED (REQUIRED!!!)
(IF this is not you, DO NOT apply)
- You are a skier!
- Prior ski sales experience selling skis at a ski shop to consumers
- Strong knowledge of ski performance and other skis on the market today.
- Strong written and verbal communication skills.
- Able to type quickly and efficiently with minimal mistakes.
- Enjoy helping solve customer's problems
- Proficient use of online programs and systems (we don’t care if you’re huge on Instagram)
RESPONSIBILITIES AND DUTIES
- Ensure customer satisfaction and generate sales.
- Provide accurate information as to why a specific product is best for each customer’s specific needs.
- Assist customers through all parts of the purchase and post-purchase process.
- Communicate one-on-one with each customer using: Email / Live Chat / Phone / Text.
- Develop a complete understanding of our online e-commerce system and use it efficiently.
- Other miscellaneous tasks, duties and responsibilities as needed.
- Seasonal Employment: Now - Jan 30th
- Must be willing to work a rotating schedule with others including nights, weekends, holidays.
- Must be able to work from home without distraction
- 20-40 hours per week
- Compensation $14 per hour.
- 40% off all our products and Prodeal discounts from other brands in the ski industry.
- TO APPLY Please email resume and reasons why you are the best person for this job to firstname.lastname@example.org.