Everything is handled through the Redo Returns Portal—regardless of whether you purchased Redo protection. Start by choosing the type of return below…

If you purchased Redo Unlimited Returns at checkout, you’ll get pre-paid labels for all returns, exchanges, and warranties. If not, original shipping fees are non-refundable and customers are responsible for return shipping costs which will be provided in the claim.

So...what happens next?

Once your return, exchange, or warranty request is submitted, here’s how we handle refunds, store credits, and even price adjustments: