RETURN & EXCHANGE POLICY

We want you to be completely happy with your purchase. Your unworn, unused item(s) may be returned or exchanged within 30 days of ship date. Please note that items received after 30 days of ship date will only be eligible for an exchange. Any defective item or incorrect shipment will be replaced at no shipping charge to you. 

BEFORE SENDING BACK PRODUCT to us please contact me:
Email: jason@jskis.com
Phone: (802) 585-1098


This will allow us to confirm that we have the inventory in stock and can be better prepared for the arrival of your shipment with faster processing. This process will work the same if you are the recipient of a gift from the Free Stickers & Stuff store. 

 

WARRANTY:
J warrants this product to be free from defects in materials and workmanship for a period of (1) year from the original date of purchase at retail. It will be repaired, or replaced if, upon inspection if it is found to be defective in materials or workmanship. This warranty does not apply to damage resulting from accident, abuse, negligence, impact (striking a rock, post, ect.), repairs or alterations outside of our facility, or improper mounting of bindings, and is subject to specific terms and limitations as specified in this document. 


EXCHANGES:
You can return unworn, unused items within 30 days of ship date for an exchange. Tags should still be on garments. Products must be in the unopened packaging and in the original and complete pack amount. Products that do not meet these standards will not be refunded or shipped back to you. We will send you the requested item at no shipping charge to you. 

The customer is responsible for all return freight charges, including duty and tax, if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable. 

Please allow 5 business days after receipt in our warehouse for your exchange to be processed and shipped to you. For faster processing, please follow the requested RMA guidelines. 

RETURNS
You can also return unworn, unused items within 30 days of ship date for a refund, less the original shipping and handling fees. Tags should still be on garments. The refund will include the retail price paid, plus any applicable sales tax, to the credit card on the original order. Please note that items received after 30 days of ship date will only be eligible for an exchange. Products must be in the unopened packaging and in the original and complete pack amount. Products that do not meet these standards will not be refunded or shipped back to you. 

The customer is responsible for all return freight charges, including duty and tax if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable. 

Please allow 10 business days after receipt in our warehouse for your return and refund to be processed.